We feature an interview of the selected supplier in our monthly customer newsletter, on our blog and social media. Below is this month's spotlight on Flow Contract Site (FCS) Laboratory:
What is your company’s mission?
With 7+ years in business, our mission to respond to our customers’ evolving needs, strive to collaborate with our clients, anticipate regulatory change, invest in our facilities and our people and seek to assert ourselves at the forefront of the field of flow cytometry.
Describe your company’s most popular service offering.
FCSL operates as a specialized CRO that offers flow cytometry-based assays for nonclinical and clinical drug development. We are proficient in processing a multitude of specimen types including human, non-human primate, mice, other animal models, whole blood, PBMCs, bone marrow, spleen, tumors, cell lines, etc.
Flow cytometry services that we provide include Immunophenotyping, Intracellular Protein Analysis (Tregs, phosphoproteins, cytokines, etc.), Cell Cycle, Apoptosis, Viability, Cellular Functional Analysis (NK Functional Assay, Basophil Activation Test (BAT)), and Receptor Occupancy. A popular service that we offer is our ability to tailor any flow cytometry assays to meet our clients’ specific needs. We have the capability to develop novel assays within our facility. This is an area where we have seen an increase in demand, during the previous year, and we look forward to receiving more of these requests.
Why should customers use your services?
Do you save time and/or money and/or provide access to innovation?
FCSL prides itself on the ability to get results without compromising quality. We have many procedures put in place which allow for this to be possible. These consist of: first-rate and personal customer service with frequent project updates; state-of-the-art facilities and equipment; prompt, clear, comprehensive, and accurate reporting; turnaround time unequaled by other contract laboratories - in certain cases 3-5 days; upfront itemized pricing with no hidden costs; and expertise in client processes, eliminating turnover issues.
Another aspect of our laboratory that benefits our customers is that FCSL operates as an outsourcing CRO in which samples are shipped to us for analysis. This provides our clients more flexibility and aids in reducing overload, all while expanding flow cytometry scope and capabilities that may not be available to them internally. We are also a facility that offers both Good Laboratory Practice (GLP) and non-GLP contract flow cytometry services.